Platform operator
The platform operator is Sole proprietor Oleksandr Shapoval, tax ID 3417703511.
A user is a person or business that creates an account, uses platform functionality, publishes a shop, catalog, products, services, or other content.
Public offer
Platform terms of use
These terms describe the basic rules for using Nuvixapp, accessing service functionality, payments, and refunds.
Access provision
Nuvixapp provides online access to functionality for creating and managing storefronts, catalogs, requests, orders, teams, modules, and analytics.
The service is considered provided from the moment access to the service functionality is granted, regardless of actual use.
Payments and pricing
Services are paid online according to the selected plan.
The cost of access, available plans, or paid modules is shown on platform pages, in an invoice, in the account area, or in another agreed channel before payment.
Payment is made cashlessly through available payment methods. Access to paid functionality may be activated after successful payment confirmation.
Refunds
A refund is possible within 14 days from the moment of payment.
This applies if the user did not receive access to the service functionality or could not use the services for technical reasons.
If platform functionality has been activated and actually used, the service is considered provided and the funds are not refunded.
To request a refund, the user contacts support through official platform contacts and provides the details needed to identify the payment.
User shop content
The user is responsible for the legality, accuracy, and relevance of products, services, prices, descriptions, contacts, sale terms, and other content published in their shop or catalog.
The platform may restrict access to content or an account if it detects a violation of law, these terms, third-party rights, or service security.
Questions about these terms
Questions about terms, payments, refunds, or platform operation are accepted by email at [email protected] or in Telegram / WhatsApp / Signal at
+380 63 521 64 51.
Requests are processed in text format to ensure support quality and speed.